CRM, request intake, shipment work, workflow decisions, customer visibility and margin analytics.
REAL PRODUCT. VERIFIED BOUNDARIES.See what is live.
See what is live.
Then compare it properly.
CyberForward is a deliberately lighter freight operating system for independent forwarders. This page separates working product, controlled activation lanes and unreleased capability—then compares that verified scope with established freight platforms.
CyberForward inventory verified against the production source and an isolated synthetic workspace on August 16, 2026. Competitor claims use the linked vendor sources below.
PUBLISHED CORE PRICEUSD 100per workspace / month · A$75 in Australia · first month freeProvider usage and separately scoped services disclosed
CAPABILITY INVENTORY
No feature theatre. Three explicit states.
A green capability works in the current product. Controlled capabilities need a tenant credential, provider, licence or production service. Planned capabilities are not presented as live.
Documents, external accounting, tracking, customs and insurance depend on disclosed production prerequisites.
Autonomous instant pricing, a full WMS and the opt-in buying network are not yet production features.
Customer CRM
Tenant-scoped accounts, contacts, billing identity, customer status and linked freight records.
Current route: CustomersException-led operations
Active shipments, deterministic phases, blockers, next actions and human approval boundaries.
Current routes: Work queue + ShipmentAI-assisted quote intake
Email, portal or pasted requests become evidence-bound drafts with confidence, missing facts and risk flags.
AI structures the request; it does not invent a freight rate.Margin and service analytics
Quote conversion, modelled gross margin, on-time evidence, open exceptions, invoices and connector efficiency.
Computed from tenant source records.Customer portal
Requests, approved milestones, customer-safe documents, versioned quote acceptance, and invoice visibility where enabled.
Internal cost and compliance work remains private.Tenant isolation and audit
Workspace roles, forced row-level security, signed webhooks, controlled lifecycle operations and audit evidence.
Tested with isolated synthetic tenants.Quote authoring and instant price
Request intake, quote records and customer acceptance exist. The forwarder authoring workbench and rate-source-backed instant pricing engine are not yet released.
No autonomous price is shown without a current approved rate source.Documents
Private metadata, hashes, client-safe visibility and malware-scan states exist. Upload remains gated until object storage and scanning credentials are production-ready.
Document upload is not marketed as active today.Accounting and tracking
QuickBooks/Xero tenant OAuth, reconciliation contracts, tracking events and provider clients are built; each tenant still needs the applicable app, credential and provider activation.
ERPNext is a separately provisioned bundle.Customs and cargo protection
CyberForward can prepare and route evidence. A licensed or authorised partner must perform filing, quote or bind actions.
Native customs filing and insurance binding are not implied.ACTUAL PRODUCT SCREENS
CRM, workflow, AI intake and margin—not exterior mock-ups.
Every screen below comes from the deployed application using a clearly labelled synthetic workspace. The screenshots show the current interface and current product boundaries.
INDEPENDENT, NOT ISOLATED
Independent forwarders deserve heavyweight leverage.
Independent forwarders compete beside much larger shipping-line and platform groups. They win with judgment, relationships and lane knowledge, but too often negotiate alone.
Your customers, providers, commercial data and resale pricing remain under your control.
The proposed network model is opt-in, lane-by-lane and subject to legal and partner activation.
Aggregated approved demand may improve supplier conversations; no rate or volume result is guaranteed.
Approved warehousing, routes or expertise could earn agreed margin when used by another participant.
US FREIGHT SOFTWARE SNAPSHOT
Six credible paths. Very different depth.
This is not a ranking. It compares CyberForward’s verified current state with capabilities and pricing published by each vendor.
| Decision point | CyberForward | Magaya | CargoWise | GoFreight | Logitude | Scope |
|---|---|---|---|---|---|---|
| Published starting price | USD 100/workspace/monthUSD 500 with managed ERPNext; provider costs separate | Custom quoteDepends on solutions and users | Transaction pricing publishedVaries by forwarding type, direction and Value Pack terms | Custom quotePer-user subscription model | $75/user/monthSmart; Professional $99; Enterprise custom | Custom quoteDemo and requirements-led |
| CRM and operations | LiveCustomers, shipments, exception queue and deterministic workflow | Mature suiteCRM, forwarding, warehouse and adjacent modules | Deep suiteEnterprise forwarding and global logistics | IncludedRates through operations, customs and billing | IncludedAir, ocean, land and consolidations | IncludedAir, ocean and customs workflow |
| AI intake and instant quoting | Intake live; pricing pendingEvidence-bound extraction works. No autonomous price without an approved current rate source. | AvailableRate management and quote automation are published modules | ExpandingRates, quotations and announced AI workflow engines | IncludedVendor cites AI email intake, documents, rates and quoting | Plan-basedAutomation credits and features vary by plan | Workflow quotingQuotation-to-booking workflow is published |
| Quote release and acceptance | Mixed readinessCustomer versioned acceptance is live; forwarder authoring workbench is not yet released | MatureQuote and rate-management modules | MatureQuotations, rates and job conversion | IncludedQuote templates, versions and conversion | IncludedQuotations and customer workflow | IncludedQuotation to booking or shipment |
| Quoted versus actual margin | Live analyticsQuote conversion, modelled gross margin, cost lines and invoice position | AvailableRates, margins, invoicing and accounting | AvailableRates, quotations and job costing | AvailableRate, billing and accounting workflow | IncludedCosts, invoicing and profit/loss | IncludedTurnover, cost and revenue per shipment |
| Customer portal | LiveApproved milestones, requests, documents and invoice visibility where enabled | AvailableDigital Freight Portal | AvailableCargoWise Neo | IncludedCustomer portal in published platform scope | IncludedPortal scope varies by plan | AvailableTrack, trace and customer exchange |
| Documents | Upload activation pendingDocument controls and client visibility exist; production storage/scanning must be connected | MatureOperational and customs documents | MatureDeep document workflow | IncludedDocument generation and AI processing | IncludedPlan-dependent document scope | IncludedForms, messaging and document exchange |
| Accounting and integrations | Foundation builtQuickBooks/Xero tenant OAuth and contracts; activation needs tenant apps/credentials | Built-in + extensionsAccounting, APIs and QuickBooks option | Enterprise depthIntegrated finance and broad connectivity | ConnectedVendor cites QuickBooks, Xero, Sage and API | Included/interfacesInvoicing plus accounting connections | ConnectedE-invoice and external-system exchange |
| US customs | Partner-gatedPrepare and approve; authorised partner performs regulated transmission | Native optionACE-certified ABI solution | Deep native scopeCustoms functions in enterprise suite | Native filingsVendor cites AES, ISF and AMS | Verify planCountry and module scope varies | Native US scopeVendor cites direct AES and ISF |
| Warehouse management | No full WMS in CoreConnect or separately scope warehouse operations | Native WMSIntegrated forwarding and warehouse management | Value PackContract warehouse modules | Verify fitNot the lead compared base capability | Plan/add-onWarehouse scope varies | Not full WMS focusForwarding and customs lead the scope |
| Independent network leverage | Model—not live marketplaceOpt-in buying/capacity concept remains controlled development | Agent networkPublished global partner network | Global ecosystemExtensive connectivity and partner environment | IntegrationsNo equivalent buying-group claim assessed | Data exchangeAgent and branch exchange | Scope CommunityPublished network of logistics specialists |
| Best fit now | Early-launch independent teamsLow-cost operating core, visible roadmap and hands-on activation | Forwarding + warehouseMature modular mid-market suite | Complex global operatorsEnterprise customs and multimodal depth | Cloud-native US teamsBroader mature base suite | Small and mid-sized teamsPublished per-user plans | Air/ocean + customsIntegrated forwarding, customs and community |
- Live now
- CRM, operations, AI intake, portal and margin analytics
- Controlled
- Documents, connectors, tracking and partner services
- Not released
- Instant rate engine, full WMS and buying marketplace
- Best fit
- Independent teams wanting a low-cost operating core
- Strength
- Forwarding, CRM, rate management, customs and WMS
- Best fit
- Teams needing mature forwarding and warehouse depth
- Strength
- Deep global logistics, customs and finance
- Best fit
- Complex multi-country operators
- Strength
- AI, rates, customs, operations and accounting
- Best fit
- US forwarders seeking a broader mature base suite
- Strength
- Configurable forwarding SaaS and plan-based automation
- Best fit
- Teams preferring published per-user plans
- Strength
- Forwarding, US customs and Scope Community
- Best fit
- Air/ocean forwarders needing customs depth
“Available” does not mean identical scope. Contract terms, provider fees, implementation, data migration, country coverage, training and support can materially change total cost and fit.
BUY THE RIGHT DEPTH
CyberForward should win on fit—not omission.
If you need autonomous rate management, broad native customs filing, a full WMS or extensive enterprise controls immediately, choose a mature platform or keep it connected while CyberForward handles a narrower operating lane.
PUBLIC EVIDENCE
Vendor sources used for this comparison.
Checked August 16, 2026. Linked vendor pages control if their offer changes after that date.
START WITHOUT A TRANSFORMATION PROJECT
Put the next shipment through one clean workflow.
Start CyberForward for USD 100 per workspace each month, or A$75 GST inclusive for Australian businesses, with the first month free on every plan. Add a managed ERPNext instance when finance needs the same operating record.
Start CyberForwardOpen the interactive demoMonthly subscription. Cancel before renewal. Applicable tax and disclosed provider usage are additional.